Greetings everyone,

If you have any pending tickets, please take a moment to review the comments and replies on them. Our current response time is not satisfactory, and it’s crucial that we all make an effort to improve it. Additionally, ticket #26 should be treated as a priority by all account managers. Please indicate when you have started working on the ticket.

Thank you for your attention to this matter.

Greetings everyone,

This is a reminder to submit your work plan and report by the latest Saturday of the current week. Please note that this is an ongoing activity, and failure to submit your reports on time will result in serious sanctions, including termination.

Thank you for your cooperation.